CASE STUDY
LAFARGE GETS MORE DONE WITH LESS THROUGH TRAINING
A world leader in building materials takes the next step in Work and Life Training
SITUATION
Lafarge's operations have the urgent demands and stresses of the deadline driven
construction business. When Pete Turco took over as head of HR in the Midwest
he became aware of the work-life balance concerns of its managers and employees.
There were two key needs. One was to address the constant demand on every
individual to do more with less on the job. The second, the desire of Lafarge
to grow as an employer of choice everywhere it operates, required more
recognition of people's family and personal lives. After Pete made the rest
of the executive team aware of the bottom line value of better managing
these challenges, the Business Unit (BU) president came to Pete, and said,
"We've recognized the importance. Now give us some tools to do something
about it."
PROGRESS
Given these objectives, a member of his staff did the research and presented Pete
with several options. "It became very clear that WorkLifeBalance.com had the
best tools...and that's what we were looking for", Pete states. "Specific skills
people could and would use in their everyday lives." The availability of not only
live training, but also web-based and the monthly newsletter proved to be a big
plus. "We were able to introduce the program in a relatively low key manner on
the web, while still getting immediate and ongoing impact in multiple ways."
RESULTS
As word of the program spread, other regions expressed interest. When Pete took over
responsibilities for the US East Business Unit (BU), he expanded the impact of the
training. There was interest from sales management in improving everyone's time
management skills for their job and for their life. WLB's 5 Steps to Better Time
Management program fit that dual purpose, work and life-learning objective.
Lafarge delivered these time management skills with a blended learning approach: live
sessions followed by web-based training. All of the senior BU team attended the
training. The results were impressive. 100% recommended expanding the program
within Lafarge. All written feedback rated the results as either Excellent or
Outstanding. "And the individual feedback was even more impressive than the written",
says Mike Kanlic, Lafarge sales manager. "The results are so worthwhile, it is very
easy to support."
Pete recommended internal trainer certification as a way to expand the program for the rest
of sales, distribution, BU staff and manufacturing. Despite beginning a cost cutting
campaign, Joe Goss, president of the BU, had a four letter response: "ASAP". Lafarge
now has five WLB certified internal trainers delivering 5 Steps to Better Time
Management to all managers and employees in the US East BU.
"The ongoing blended learning makes the skill set stick. It has become a common
language we continue to use to get things done. You hear and see the tools applied in
every meeting", Turco says. "They have become part of the fabric of how we do
business."
ADVICE
Pete points out that organizations hire people not employees. People come with
baggage, meaning family-friends-self desires and demands. "WLB's time management
training gives managers and employees the skills they need to manage and balance it
all. More efficiency in handling work issues individually; A common language for
the team to get things done faster; Better abilities to handle and make the most of the
personal sides of life, which means more focus at work. The result", Pete says,
"is more achievement and enjoyment in all the areas of life. Everybody wins."
ABOUT WorkLifeBalance.com
We help you deliver the training results you've always wanted...then make those results last
over a lifetime. To learn how WorkLifeBalance.com can help your company, call us at
877-644-0064 or visit
www.WorkLifeBalance.com.